Overview

1. Bright Matter Pty Ltd (ACN 645 296 804) (us/we/our) operates a business which provides digital consulting and other related services (Services). Our website is located at bright-matter.com.au (Website).
2. We are not bound by the Privacy Act 1988 (Cth) (Privacy Act) however, we take the privacy of personal information seriously.
3. We will handle personal information that we collect or obtain in connection with the provision of our Services and your interactions with the Website and us in accordance with this Privacy Notice (Notice). For the purposes of this Notice, “personal information” has the meaning as defined in the Privacy Act.
4. This Notice also contains information about how you may access and seek correction of your personal information held by us, and how to make complaints about any privacy-related concerns.
5. If we change this Notice, we will display notice of changes on our Website or otherwise notify you in writing.
6. If you provide a pseudonym to us or wish to remain anonymous in the course of requesting our Services, we may not be able to provide the full extent of our Services, however your use of the Website will not be limited.

Consent

By using our Services or supplying us your personal information, you hereby consent to our collection, use, disclosure of and storage of personal information, in accordance with the terms of this Notice.

How do we collect your personal information?

We may collect your personal information in the following circumstances:

• where you have requested our Services to be provided to you;
• where you complete a form in relation to our Services on the Website, or otherwise;
• where you have inquired or otherwise communicated with us in person, over email or phone, or otherwise;
• where your employer provides us with your personal information for the purposes of allowing us to contact a representative of your employer in relation to our Services;
• in such other situations, which we will inform you from time to time, where we collect personal information from you that is reasonably necessary for the proper function of our Services; and

What personal information do we collect?

• The kinds of personal information we may collect from you will depend on your relationship with us (for example, a client of our Services or service provider to us) and the nature of your interaction with us.
• We may collect and store the following types of personal information:
  • names, addresses, e-mail addresses, employment details, phone numbers, geographical information, and other personal information that you may voluntarily provide to us to assist us to provide our Services; and
  • information about your organisation’s staff and directors as required in the normal course of human resource management and business operations.
• The Privacy Act defines some personal information as “sensitive information” (for example information about a person’s race, health, religious beliefs or criminal convictions). We generally do not collect sensitive information but in the event we do need to collect sensitive information from you, we will collect this information with your permission and will only use it for the purpose for which you have specifically provided it.
• Because of the nature of the Services we provide, we may require you to accurately identify yourself so that we can ensure that we invoice and deliver our Services to the intended party. If you provide contact details of a representative of your organisation for this purpose, you must provide accurate personal information of your representative as it is otherwise impracticable for us to provide our Services to your organisation.

What do we do with your personal information?

• We will not sell or trade your personal information to any third party, organisations or individuals without your consent, other than if we are required to do so by law.
• We may use and disclose your personal information for the following purposes:
  • providing our Services to you;
  • to provide you with further information about products and services you requested;
  • to personalise your experience of our Services and Website;
  • to respond to feedback and complaints;
  • for the development of new services or products;
  • for enforcement of contractual agreements for our Services;
  • for direct marketing purposes;
  • to understand customer trends and patterns so we can continue to develop our digital strategies; and
  • for any other purpose for which you give your consent.
• We may also disclose your personal information:
  • to third parties used by us to assist with providing the Services that you have requested, including our website hosting provider and technology service providers;
  • to any duly authorised law enforcement officer, or any other person, authorised by any law to receive your personal information from us;
  • to lessen or prevent serious threats to the health and safety of an individual or the general public; and
  • to assist in locating missing individuals.

Do we collect personal information through cookies and analytics tools?

1. We may use “cookies” technology to store data on your computer using the functionality of your browser. Many websites do this because cookies allow the website publisher to do useful things like find out whether the computer has visited the site before.  You can modify your browser to prevent cookie use but if you do this, our Services (and our Website) may not work properly.  The information stored in the cookie is used to identify you.  This enables us to operate an efficient service and to track the patterns of behaviour of visitors to the Website.

How do we keep personal information secure?

1. You should be aware that there are inherent risks associated with the transmission of information via the Internet. Data security measures can never be guaranteed. This means that while we take steps to protect your personal information, we cannot guarantee its security.
2. If you suspect any misuse or loss or unauthorised access, modification or disclosure of your personal information provided to us, please contact us immediately.

Will we transfer your personal information?

If we are involved in a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation, we may transfer, sell or assign your personal information collected by us to one or more relevant third parties in our sole discretion.

What if I have questions or complaints about this Notice?

• If you:
  • have any questions about this Notice;
  • wish to request access to any personal information that we hold;
  • wish to correct or update your personal information that we hold; or
  • wish to make a complaint or discuss any other privacy concerns you may have;
• please contact us, as follows:
  • by email: Attention:  The Privacy Officer hello@bright-matter.com.au
• For further information on privacy, you may wish to visit the website of the Office of Australian Information Commissioner (OAIC).

hello@bright-matter.com.au

© 2023 ALL RIGHTS RESERVED

BRIGHT MATTER PTY LTD